Q:

Do you combine shipping?

A:

Yes for most of the items, unless stated otherwise in the listing.

To be eligible for combined shipping, items must be paid for & shipped together. If you plan multiple purchases from us, make all the purchases within 5 days and email us for a combined invoice with shipping discounts.

Q:

Do you ship internationally?

A:

Yes for most of the items, unless stated otherwise in the listing.

Q:

How much is the Shipping and Handling Charge?

A:

For shipments to Singapore & Malaysia addresses, please refer to individual listings (vary due to weight of items).

For shipments to other international addresses, the shipping and handling for the first item is S$ 6, and additional S$ 1.50 for each additional item in the combined shipment.

Q:

When can I expect my order to arrive?

A:

According to Singapore Post Delivery Time:

• For shipments to Singapore addresses, 1 - 2 working days by normal post.
• For shipments to Malaysia addresses, 4 - 6 working days by standard air mail.
• For shipments to other international addresses, 6 - 12 working days by registered air mail.

Q:

How are the items packaged?

A:

The items are packaged in clear plastic bags. They will then be properly wrapped in bubble wrap before posting.

Q:

I have e-mailed/messaged you, but have not gotten a response. Why?

A:

Our customer service staff responds to every e-mail / message that is sent - usually within 24 hours. If you have not heard from us, most likely either we did not receive your e-mail, or your spam filters are blocking our reply. Please be sure to check your bulk mail folder and set your spam filters to allow e-mails from us (pycha@hotmail.com) and from eBay website.